Staff was so upbeat and sweet despite the fact that I was there for a procedure they made sure you were comfortable, the security was great, the staff was great I believe I had a tech named Betsy? She was amazing and I loved her aura as well as I think her name was Nicole who did my ultrasound.. this place was just great and made me feel so at ease. The call center also answers phone calls and questions very very quickly.
The staff was wonderful and compassionate. The wait was a bit long but thats because there were a lot of other women there and I could see why, it really is a great clinic and they make you feel safe and cared for. They were able to give me quick and accurate results and were very gentle with me. With all due respect, I hope I never have the need to come here again, but if I do I know I would be in very capable hands.
I had a very tough experience that was eased by the staff at CHWC. Even though the waiting rooms were filled each time I was there, they made me feel like an individual and expressed care and compassion.Everyone who took care of me, from the front desk staff to the H&P nurses, were wonderful and I hope they all know how special and appreciated they are for doing what they do.Sam, Drew, and Dr. P. are exceptional individuals who are the definition of individualized, empathetic, patient centered care. I am extremely thankful that they were part of my experience.Even though I did not have to wait too long for my visits, it does seem like waiting times can occasionally be long but remember that everyone there is dealing with the same thing you are, and all deserve to be taken care of.
Traveled from Ohio to get a procedure done. I hit a ton of problems on my journey there but despite it all staff still took me in and saw me. Procedure was so quick and smooth. Pain only lasted a couple of hours back to my regular schedule 48 hours later. I appreciate the doctors & staff so much. Thank you!!!
I highly recommend trying Planned Parenthood before coming here. They have very strict rules and some staff members lack compassion. If youre seeking the pill, planned parenthood accepts walk ins, the planned parenthood in Camden also can provide you with riding services if you dont have transportation and they go above and beyond for their patients. I would only go back to the womens center if I had absolutely no where else to turn. Good luck.
Staff are so reassuring and supportive. i was very nervous but they all were so sweet to me. Shout out to Nurse Bridgette in the recovery room she was so heartwarming and cheered me up through this process. i also thank Nurse Nicole, Nurse Charlie, and so many others who all took their precious time to ensure I was safe and needed everything. so glad i ended up choosing Cherry Hill Women’s Center
I would go somewhere else, I was so turned off by the person on the phone. She showed no compassion and told me if I didn’t know how far long I am to go get an ultra sound at the emergency room first and then call for an appointment! Made no sense to me, when they do ultra sounds at this office. She was rude and could have cared less about my situation.
Thank you so much Cherry Hill Woman Center!This was my very first time of coming here I was very nervous, afraid and scared getting through this.But its nice to see so many wonderful and helpful staff and doctors that help me through this. I know my boyfriend couldnt be with me in there since I was nervous about making this hard choice for the both of us. We already have a beautiful 1 year old daughter that we love so much! But doing this has been very hard for me and my boyfriend but I stay strong and got through this.Thank you to all the nurses and doctors for taking care of me and making sure I was doing okay I very much appreciated.
I had a terrible experience at this Womens Center while seeking termination due to a fetal anomaly in which I was told that my baby had no chance of survival and it was my only option. I was told that the facility would send out the specimen for genetic testing to find out exactly what was wrong and just found out that they neglected to fulfill my request. Unfortunately, I will never know what happened to my baby because it was disposed of without my consent. I am terribly disappointed with this experience to say the least, on top of waiting for 9 hours on a Saturday to be seen when my appointment was at 9am.
The nurses and Doctors showed wonderful hospitality and were extremely supportive. However The front desk check in staff showed no compassion or want to ease patients in distress. A room of under comfortable women in distress yet the front desk did not want to answer anyone’s questions or help make the painful process any easier. I mean telling sobbing patients they need to pull their mask up and quiet, telling women who have been waiting there for 6 hours on an empty stomach that that’s they’re problem, frustrated at non english speakers, etc. ,from the moment they buzz you in the door it was attitude and telling boyfriends/support to leave immediately and not allow any goodbyes or for them to ask questions told my finance “ if he’s not paying for anything he needs to go now “ . from the four hours i spent in the waiting room i observed nothing but someone miserable to do their job. I personally had questions and was too anxious to ask due to their demeanor. The nurses and medical staff agreed that a lot of patients have the same complaints and that it needs to be addressed.
Had an appointment for 9:15 in the morning and i didnt not get seen . They attended everyone else . And had me still sitting there until almost 1:30 pm . Very unprofessional i do not recommend all they did was sit behind the counter and hold conversations while women were in that waiting room throwing up , crying and suffering. 0/10 .
Everyone was so kind and welcoming. that’s all i could ask for going through a time like this. i was nervous about being put to sleep but the nurses did a great job making sure i knew i was safe and taken care of. i even got extra crackers after my procedure lol. i made sure to say thank you to the nurses on my way out but if i didn’t, THANK YOU!!
I went to CHWC for a two-day procedure. All the staff members treated me with respect. I felt supported and cared all the time. They answered all my questions and concerns. The doula was very supportive during the time I was here. The nurses were very kind. The radiologist and doctor were excellent. The health personnel were respectful and compassionate.The wait is long, but rest assured that they are taking the time to take good care of you.
I want to know what ever happen to the tv in the lobby? Cause sitting there for 4-6 hours in silence is torture. That tv in the picture is not there. Neither is the heart felt notes they had for the women to write to their loved one. I felt sitting in there like I was at a prison center. Everyone was nice but felt like your being punished sitting that long in the lobby with only ur phone to look at. The pictures they had left on the wall really did not make sense. No pretty flowers or nice photos to look at on the wall. Not sure what they were going for but the lobby needs to be put the way it was in your photo. The chairs were even put like in a prison center. Make it more comfortable and homie. Instead of feeling like ur at the welfare office or a prison center.
I scheduled an appointment to be put under. I called the day before to ensure everything was set. The day of my appointment, I checked in and the security guard told me the anesthesiologist wouldn’t be there and that they were supposed to call me to reschedule. They never did. They then refused to allow me to reschedule my appointment and told me I had to wait for the call center to open and then call. When I called to reschedule, the lady told me that it would be an extra $300 ($700 in total) for literally no reason. I am not past 20 weeks. When I asked why it would be so much when it wasn’t even my choice to reschedule I was met with an attitude and a short “it’s out of our control. Call the number we gave you for financial help”. I was already in tears when I called and they did not help me at all. I had a friend have the same financial issue but they even called the financial center FOR her, helped her every step of the way, and explained everything to her in detail. I was met with nothing but rude attitudes. For people that pride themselves in being “women’s advocates” they need to work on how they speak to clearly emotional patients. I have never been more upset and defeated.
I travelled out of state for services here. When I got to the site I was buzzed in through two separate doors. There was security there on the second day (Saturday) and protesters were outside on both days. They have more time on Saturday but they were always on the curb outside of the establishment. I checked in with the receptionist, she gave me basic information paperwork and in 20 minutes I was seen. My appointment was at 11:30am and there were about 6-8 other women there. No sweat.After vitals, I got a sonogram. Now….. listen. If you’ve done doctors appointments please write them down beforehand. Make sure you give them all of this information in a clear and concise manner. I noticed that with this clinic they have a lot of workers who are earnest and doing their jobs the way they were trained. But they are also seeing a lot of patients in a day so they think they can deal with everyone the same. Advocate for yourself when you know you are being told something that doesn’t quite align with you and your story. The sonogram was not all the way accurate when they did it for me, but I said something. That’s all I have to say.The procedure was comfortable and prompt. I felt treated with care. They even had a doula on site to speak with the girls. What I will say is I noticed equipment (chairs and the vital/IV equipment specifically) was covered in dust and that definitely needs to be addressed. Nobody wants to sit on dusty chairs Cherry Hill! ANNNND those doors need be lined with weather stripping. Those doors were slamming every left and right. I know it’s an older facility, but d*mn lol4/5
Waiting time was not too long, everyone from the front desk to the nurses/doctor was friendly & supportive. They explained everything throughly and answered any questions I had. Thank you !
I give this establishment 5 stars as their team is just SO amazing. I was so nervous before my procedure and they made feel like everything was going to be ok…and it was! Props to the surgical team. Including assistants that guided me to the OR, nurses and docs. They made me feel so comfortable and calmed me down mentally. Their behavior alone ( the way they communicated and behaved) was so easy going to assure me that I was safe and in good hands ❤️
It’s great. The nurses and doctors and staff are all great. It made my experience much easier and better. I truly admire the nurses and doctors there since they need more patience, more caring and more love to the patients than other doctors and nurses. They are patient, understanding and caring and professional. I never want to go back again but if you ever have to go, here is the place.It takes me about 6 hours to finish, but I didn’t mind. I was still debating at the beginning, the nurses gave me more time to think and one of the nurses talk me through and she really made my mind clear, from there I know what I really need to do. She told me to be easy on myself and this is my life too, I should be able to feel free to make choices. I truly appreciate what she did. If I’m not wrong, her name is Brittney. Other nurses are all great too.
I was told that it was going to be about a 4-6 hour day, and it definitely was. I arrived at 9:30am, and did not leave until about 4pm. However, they were trying their best to go as fast as they can with being short staffed and having a full waiting room. There were only a few protestors outside and the security guard did a good job at keeping them out front rather than intimidating the women. I was honestly very anxious there but when I was seen each time for the lab work, ultrasound, nurse check in and the actual procedure, the staff was very nice and warm and made me feel much better. Before going under, the surgeon and other nurses and doctors in the room asked about my work and schooling and made me feel much more comfortable in a kind of scary situation and setting. I was referred here because the surgery center did not take my insurance and it was much cheaper here for the issues I was having. The rooms were honestly pretty cold but thats life, it isnt a huge issue. Like I said it was a very long day but I when actually greeted and involved with staff they are all very nice and warm.
I thought they are supposed to handle people with care. In the procedure room I was very uncomfortable already but being as tho 3 ppl surrounded me, one pulling one arm to the right and the other pulling another arm to the left for veins and needle then one over my head forcing oxygen up my nose was all too much at once without any instructions and being very rough. That scares a person at least take your time, announce what’s going on because I was 2 seconds away from flipping out. If I didn’t ask questions I wouldn’t of known what was happening or when she was putting me to sleep or nothing. Very bad experience and I wouldn’t want to go back.
I haven’t gone to my appointment yet but i’m truly relieved at how amazing the staff was while making my appointment. Times like these aren’t easy, so having helpful staff guide you through the process is such a weight lifted off your shoulders. A special Shout out to Pablo who made me feel more than comfortable discussing and going over the whole process. Looking forward to meeting the staff and having a easy procedure.
Very bad place to go to. I was stabbed with dilations is what they called the tools that went inside my uterus to complete an abortion. No anesthesia or medication to deal with the pain during the process. Unfortunately I went this route but should have not.I hope eggs arent extracted from a women during the process. You never know with these people. May God be with you.
My experience coming here is wonderful! Everyone is so GREAT especially even Brittany on Day 2 always checking in on me! I feel like they deserve these 5 stars cuz they were all so kind to me since I first came in! I feel so blessed w/ them, many much LOVE! Thank you guys for everything!!!
Horrible experience here. Would not recommend. Unclean environment, unfriendly staff, would not even allow my dog or cat to be treated here.
This place really made me feel comfortable, Everyone was so friendly and explained everything in detail and no matter how many questions I had they responded in the most friendly way they could! Roxanne was a total sweetheart such a gentle and understanding person, she talks to you with so much love and compassion she really made me feel so much better! While in the procedure room Nicole and Andrew were absolutely awesome and the most friendliest people ever! They both held on to my hands and kept talking to me to get my mind off the pain because I was awake during the procedure! I do not regret my decision and hopefully I would never have to get another termination done again but if anyone needed a place for one this place will be number 1 on my list! Thanks so much for such positive experience! Oh and I almost forgot!! The doctor was amazing, gentle, fast and such loving person!! This place rocks
I had a very bad experience with another clinic so I was terrified when I came to your office. I need to thank you tremendously as I do not think I could have mentally handled it had I have another unkind experience. In fact, at Cherry Hill Womens Center- I felt very safe (they have a security guard at the door), and every single employee treated me with kindness and compassion. They took the time to make sure I was there on my own terms, and that I was alright. At the other clinic- they treated the worst day of my life as a shady cash deal. Not at this center. You are counseled, you get your lab work taken care of, you are counseled again, and payment is the last thing they take care of before the procedure. (A small thing that went a long way for this patient, thank you.) this place is also very very clean from the waiting room to the OR. The doctor was also very nice and actually shook my hand before the procedure. He didnt judge me once and I thank you for that. A nurse coached me through the procedure and held my hand. During recovery I didnt feal so good and I was never rushed to leave. They told me I could take my time and leave when I felt I could drive. (I Had the local awake procedure) Again, from the bottom of my heart- Thank You for your kindness, love, compassion, and professionalism. This is what women need in this practice. I drove extremely far to this clinic and was worth every mile.
This process was something that was already extremely hard for me as a pregnant woman, but the clinic made us smooth and welcoming! Before the procedure, the woman asking me medical history questions made me feel more at ease about everything and after the procedure I was having a break down from the emotional stress and trauma it was for me and one of the beautiful nurses just rubbed my back while I cried. Everything they did made it feel safe and reassuring. Only thing I’d change is to be asked if I wanted to see or have a picture of my last sonogram. I would’ve preferred to have to as a keepsake.
I had a abortion a little over a year ago here. I chose to be awake during the procedure. This is my honest review.Originally I came here to take the abortion pill. After sitting with a counselor, they advised me my insurance did not cover this, which was upsetting because the pill is VERY expensive without it. Also, they mentioned how the pill SOMETIMES isnt the most effective way, especially since I am overweight, I was concerned. So I had to reschedule for the procedure. I decided to stay awake, because Ive never been under anesthesia before, and the counselor informed me, that its over very quickly, and I didnt want the aftermath drowsiness. My insurance did cover the procedure, well most of it.Yes, there is a long wait in the waiting room, which gives everyone anxiety, but...once youre called back, every single person I encountered was understanding, kind, ZERO judgement, and listened to all my concerns. They explain every step, how the procedure will go, exactly what you will feel and expect. Once you finally go back into the operating room, its bright, and yes very cold. My entire body was shaking the entire time during this. A female nurse was holding my hand, spoke soft and gently to me during , and gave me support. At one point, I felt nauseous, and she said we can stop, you dont have to do this. The procedure is honestly....very quick. I honestly dont even think it lasted more than 4 minutes. The doctor that performed my procedure, didnt talk to much, but was kind, quick, and did a very respectful job. No complications. Once over, I was brought into recovery, where you are among other girls that look like zombies from the anesthesia, since the only girl awake, the nurses spoke to me a little more. They give you a drink, and a snack. They ask you to try to use the bathroom if you need to. I was checked on several times, in the course of ...maybe 40 minutes just to make sure my bleeding had slowed down.All in all, for making the choice to do this, and having to go through it all, this place was very accommodating. Every single person that works there was kind, dont push you, and are supportive. They encouraged me to call them after I left if I felt something wasnt right , feeling any pain ect.Its been over a year, and I still think about that experience from time to time, but Im very glad I choice to come here. Thank you to the staff for having the hearts that they do ❤️
Had an appointment today at 9:25. First thing i noticed when i walked in was it reeked of weed. Its whatever, but they tell you not to do any recreational drugs or drink an hour beforehand. The waiting room was filled to capacity and i ended up having to sit on the floor. Some people werent wearing masks. The receptionis wasnt rude exactly but she spoke in a very low tone and you could kind of tell she didnt really care. Im not going to go into the drama i witnessed, but it didnt make me any more comfotable ill just say that. The more i sat there, the more i was slowly making a decision to go somewhere else. I get that women need to take care of this situation asap, but what i dont get is having to wait 4-5 hours for a procedure that takes 4 minutes. The waiting room is dark and depressing, and i feel like they should give you the option to wait outside in between being called back for the ultrasound and again before the actual proceedure. When i asked if i could step outside because i was feeling overwhelmed by all the people in there, keep in mind, this proceedure isnt easy mentally or emotionally, i could swear she rolled her eyes. I went outside and called my husband and he was like leave....well schedule you somewhere else and ill come with you. I know this place is giving women options and thank god i still have the option where i live but we were all just piled in there like cattle. And the darkness only made it feel even more like we should be ashamed and like were supposed to be hiding. My oral surgeons office didnt look like that....why should this place? I walked in feeling good about the decision i was making because its the right decision. Sitting in there made me feel like i was paying for a back ally abortion in the 1950s. When i left i felt good about my decision again. Because i wasnt doing it there. Also, no offense, but people whonarent being sedated should be seen first. Our recovery is quicker and it would makenroom for more people to be seen faster and the general wait time would be less. Its crazy to me that instead of me being there for a couple hours id be there for 6?? With no outside drinks allowed??? Idk....this place just felt wrong.
Walked in wasnt sure what to expect , girls in front desk were very nice I waited no more then 15 minutes in lobby and was taken in right away. ultra sound tech was amazing and caring , nurse and doctor were very compassionate and answered all my questions. Without a doubt this place deserves 5 stars. I was in and out within an hour!
Very great staff! Very caring and respectful I visited this place about a year ago I felted great when I walked in the guard asked me how was I and asked for ID. The wait was long but it’s worth it! The nurse was great but the social worker was awesome she cared for me and showed that she cared unlike others. The doctor was amazing hours later I walked out feelings like myself again! One more thing making my appointment was even easier and awesome I spoke with one lady who was kind very very kind! She answered all the questions I needed answered! I felted very comfortable getting my abortion!!! XOXO!!!I just wanted to let you guys know this staff is AWESOME!!!! Please don’t change anything lol-
I saw a lot of negative reviews on here before I visited so I went to my appointment with a lot of hesitation. Heard horror stories from friends who knew people that bled out on the table here. BUT I’m happy to say that wasn’t the case at all. When I first called to make my appointment I had 101 questions because it was my first time getting an abortion. The girl on the phone was very kind and answered everything for me. We decided my best option would be to have the surgery and be put under for it. The cost for it would have been $550, but luckily because I am low income there were assistance options that really helped me. My appointment was at 7:15 am and I had my boyfriend drive me there. There we no protestors outside when we arrived, though we did hear them outside later in the day. The security guard was very nice, asked for IDs and told us no food or drinks. Checked in, there were 2 other couples there besides us, waited about 45 minutes before being called back for my ultrasound. Went back into the waiting room (it does get really crowded the later it gets) and waited another 45 minutes before getting called back to talk with a counselor about what was going to happen. The nurses are extremely nice and non judgmental. Finally went in for the surgery. The operating room is super cold but before I knew it I was out. When I woke up I was in a room where they gave me water and crackers and a pad to put on. They escorted me out front because I was in a lot of pain, and that was that. I was out at 11:30, which is about as long as I expected to be there. But all in all I had a good experience here, considering how sensitive the situation was.
I had the BEST experience here.All the other clinics denied my insurance but this clinic was able to and was able to get me in pronto.The only downfall was the waiting but I expected that because it was so full.But none of the nurses stayed not busy and made sure if they weren’t doing something they did something else.They were so nice and the procedure took literally two minutes.I couldn’t believe how friendly there were.If you need a clinic go here!
Called, didn’t even get to the point of going but the phonecall was so rude and heartless it made me decide to go somewhere else entirely. If you’re new to this, and upset don’t even bother because if you get the lady I got she’ll just make you feel like an issue or an idiot. Disheartened.
Im a very considerate person when it comes to businesses and hospitals and doctors offices etc. I dont complain about other patients in the waiting room talking loudly on their phones. I dont complain about kids in the office. I dont complain about wait times. I understand. Places like this tend to be overcrowded, you cant control the kinds of people that come into your office, I get it. But what I dont understand and where I have a problem is being the last patient of the day, waking up before i was out of the procedure room, and ending up back in the hospital, almost dying, because a doctor didnt do his job right. And thats what happened to me at this facility. Got my procedure done, two days later I collapse in a parking lot cant move because of the pain. Luckily I was with someone that rushed me to the hospital. I was scheduled for an external AND internal ultrasound to find out what was wrong. Well they didnt even need to do the internal ultrasound to see I had pieces of the pregnancy left inside me and was bleeding internally. Had an emergency surgery to clear everything out. Scary stuff. Be aware ladies! I am talking to a lawyer by the way.
This place isn’t worth a single star. I was forced into an abortion at 18 years old by my much older boyfriend. I begged and pleaded for the nurses to help me as I did not want to take the pills, I wanted to have my baby. I told them I was being forced and the nurse told me that wasn’t her problem & proceeded by making me take the pills as she watched so I “wouldn’t just waste them”. Honestly the rest of the staff being kind is irrelevant considering the horrendous experience this facility provides.
I had such an amazing experience at Cherry Hill. The people that work there are really kind and made sure that I had everything that I needed. The building itself was clean and they did a good job making the front part of it so welcoming.The back part is also very clean, its just that since its where procedures are, its kind of chilly. The people who work there truly made my experience to be a good one. Of course I hope Im never in the position where I need to go back there, but I wanted to write this so you know that there really is a place you can go where the people care about you.
I dont know what negative reviews here are for.Although wait times were long (as expected with 20+people in the waiting room on top of researching ahead of time and knowing this is typically a long process) it was the best experience possible for the situation. Every single person in the office was extremely nice and caring from front desk to medical staff. The OR staff was wonderful and procedure was quick. Went in OR and woke up in recovery in 25 min.
The most ridiculous place. I had an appointment for 9:15am. I showed up at 9:10 and stood outside for 15 minutes ringing the door bell as well as calling them. No answer whatsoever. Terrible service.
Cherry Hill was a great place to have my abortion. They were kind, thoughtful and caring. I never felt uncomfortable or out of place. There were protestors outside, but they had an escort to make us feel protected. The doctor was friendly and knowledgeable. My only caveat would be to insist on some time for the Xanax to kick in if that is the choice you make. I didnt start to feel mine until the procedure was almost over. You can totally live through it, but it makes it just a little harder to sit still. I should have said something, but I didnt. Dont be like me. Speak up. Otherwise, I loved them and would definitely recommend them to anyone!
The billing lady was very rude and disrespectful I had to call my mom because I had insurance she just disrespectful and inconsiderate for people struggles. I am minor the nurses in the front desk lady that tricks you in is really nice but that billing lady is so rude. I dont recommend talking to her I recommend asking the nurse to stay in the office because shes so rude and consider it for other people and I dont care she invaded my privacy she disrespected man.
I went in for my first ever check up with the GYN. Her and the receptionist were very friendly and polite. All smiles and understanding of sensitive questions, topics, and took the time to make me feel comfortable. I am making another appoitment for birth control today (7/14/15) and will update my review after I go.
I posted yesterday after my procedure for some reason it didnt go through. Yesterday was the hardest day of my life w/ that being said the staff&drs@Cherry Hill were nothing less than amazing to me. I have read awful reviews&was terrified if your gonna believe one review believe mine. From the moment I entered the facility my husband&i were treated w/ the up most respect. The staff was kind&caring. I was counseled by a lovely women who helped put my mind@ease for this was a extremely hard decision for us. My app was@725am I did not wait a unexecptable amount of time. When it was time for my procedure I was met w/ caring staff&by far two of the kindest drs Ive ever met. I am a hard stick to get a Iv going while the nurse found a suitable vein the anestgiologist stood by my side comforting me. He was amazing. From the bottom of my heart I want to thank both Dr Lieblich&Yahav&the entire staff. For they got me through.
Horrible. Why make an appointment when they have you waiting 5 hours to go in. Literally, FIVE hours. Another woman who was here earlier than me was shouting of pain and nobody would take her in. The receptionist has a bad attitude, theyre patient care is trash. The nurses are friendly I will give them that. People will be coming in and getting to see the doctor straight away while others who have been here for hours are still waiting. The system is messed up. I wont ever be coming back here.
Absolutely amazing. The staff is outstandingly warm and comforting. Entire stay was about 3 hours. They take such good care of you and literally hold your hand through it all . Made me feel so safe and ok with my decision
I had my procedure in March, but I want to get out how great this place is. The nurses were all extremely kind, EMPATHETIC, and the whole thing wasnt as scary as I thought it would be. I went in at 17w6d, they couldnt do my procedure that day bc there wasnt enough time when they got to me. I told them I just couldnt do the 2-day procedure (which is done at 18w onward). They still did the 1-day, surgical procedure the next day without even trying to convince me they couldnt. They saw how upset and scared I was and worked with me, and I was extremely grateful for that. After you take the pills and are waiting for the actual procedure, youre in a room with other women pre and post-OP. I was the only one vomiting, and the nurses were quick to take care of me and get me meds to stop the vomiting.After my procedure, they werent hesitant in getting me pain meds. As an ex-addict (clean for 4 years) I cant even get the same treatment at Inspira hospital when they tell me Im vomiting and shaking from being in pain. But thats another review for another day :)
The Cherry Hill Womens Center made my experience a great one. I was very anxious about getting an abortion through the surgical procedure. I heard so many horror stories it truly scared me but the nurses, anesthesiologist, and the surgeon made me comfortable enough to make sure this was not a scary experience for me. Im so grateful I feel like I came to the perfect place for this. I definitely recommend to any women in a predicament where she feels like she cannot have a child or isnt ready, or whatever the circumstance. Best of luck to anyone who comes here and know that you are in the right hands.
The most terrible clinic, especially my notes relate to appointments, they don’t want to communicate normally with patients, if they don’t understand something, they don’t want to ask a second time, they immediately turn off the conversation, I’ve already had such problems three times
I was there today and let me tell you, the staff here was absolutely amazing !!! I had a 7:20 appointment and i left by around 12ish. All the staff made me feel good. They made youu feel safe and they were just so pleasant to be around. Thank youu to everyone who helped me today !
I had the BEST experience here!! From the security to the last person walking me out. Those who are complaining about the time, remember you doing a procedure very serious and dangerous so don’t get there rushing the staff. God bless everyone at this facility.
I live in Philadelphia, and the abortion laws in PA are much more restrictive than Jerseys. When i got there, there were only 2 protestors outside and they were far enough away that I felt safe to walk in (though disappointed- i get a special joy out of spitting in their faces). As soon as I walked in, the staff was so incredibly nice and welcoming. even when i got testy because i had to do a breathing treatment for my asthma before they would put me under. They were nice and understanding and very accommodating. also, in one of their waiting rooms after you take the first pill, they have a movie. thats pretty sick. After my abortion, when i woke up, they let me take several pads home. Overall, they gave me the best abortion experience I could have asked for.The only reason im not giving them 5 stars is because im calling them again right now. Twice now, ive been hung up on just as i got to the front of the line. Im having to call back for the third time.
Sadly I’ve had a few experiences here however everyone leaving negative comments on the wait time need to relax and think for a minute. Pregnancy termination is a time sensitive matter. If people are pregnant they need to see them to take care of it as soon as possible so they try to fit as many people in in a day as they can. Yes it’s a long day but if they only scheduled half the people, you might not be able to be seen. However, since they do know they have so many people, hiring more attendants and doctors and maybe killing two birds with one stone when someone is just there for the pill option to do it all at once with the nurse would be better. They have the doctor coming in for the pills in between surgical abortions which is insane. He’s running back and forth and you’re waiting maybe one doctor does that or two for the surgical and one for the pills. Done deal in and out. They could come up with a better strategy for sure. But the amount of people they book per day is simply necessary
My experience was great. Went in for a test. Expected to wait all day.. they took me right back and had answer within 20 mins. All of the staff members were incredibly sweet! I didnt see any other people there waiting that seemed annoying or impatient. I think this is an awesome facility and I hope they stay open for a long time.
I was there today and I’m sure the staff will remember me ; I had read previous reviews about the security guard and though ah what ever it’s just the guard; well he is just a guard at the door first thing he says no food or drinks inside and Id in that order;no problem sir! Walk in to a waiting room full of woman and man ; one guy was absolutely rude on his phone talking about abortion this abortion that jokingly as one of his gf was going in to abort his child I assumed; the staff was nice enough to listen and asked him to go outside w the call but it was nearly like 10 min listening loudly to this jerk about how he wants to donate sperm for lesbians and a sperm die once is in the air,he had three girl pregnant at once who aborted ,blah blah a total mess ... my point is if females are not getting the anesthesia all this ppl that are not patient and are being loud and unconsidered should not be there like that one ; ppl playing music loudly when coming in as if they are walking to a party ... a mess... the staff I must tell you are very nice ; they should explain in depth health requirements if you are interested in the pill prior to going and having to be told you cannot do it; again the staff was nice ! !! Just they should look into making it more privately, I get some ppl are there as a routine but some really hurt this is a for no more than 7 min procedure but a for life feeling and I felt like woman don’t want to be blended w ppl joking and laughing or babies crying or proud apearing to be nonsuffering fob’s. Thank you improve that a lot of ppl share this thought!
This place doesnt deserve a star, I lost my baby and was forced to go here because of my state health insurance which is a joke. Firstly, I had to be greeted by protestors telling me why dont you save your baby? Then they shouted the same to my husband when he had stepped out to get me something . My appointment was to be at 7:20 am yet I wasnt seen until past 11am. Then the doctor tried telling me I had a health problem that I have never had before and still dont because both ERs I was at recently had clarified that, as well as my ogbyn. Telling me my baby passed due to it, yet thats not possible to even find out until the placenta is examined. Then, thank God I didnt have to get my procedure done due to possible complications from my previous three c sections and I had a late miscarriage at 14 weeks so Its harder than a first trimester procedure. The place was a circus, the women in the waiting room were being horrible sharing their abortion stories, laughing and thinking its a great form of birth control. Which set me off in tears . Men in there had no respect for us women when there were no seats they would just sit there and stare instead of getting up for those who really needed to sit. Im telling you Ill never get over having to go there and how gross I think they are with pictures hanging up saying we celebrate abortion I mean i understand its a choice but come on. They need to definitely separate that place up into different areas of by choice by medical reasons, etc... I felt so horrible and wrong being there. I would never want anyone to have to go there. The only thing was my nurses and Roxanne were the nicest people there and I wont ever judge them for their professions. Needless to say I have to wait another week now to have my procedure yet Im so so soooo relieved it will be at a safe and private room at the hospital OR.
I must say my experience was better than expected from the moment I walked in I was greeted with pure understanding of my decision during my two day process, I with helped with love from everyone there and I really appreciate that and for that I say U GUYS ARE THE BEST💪🏽
My appointment was at 10:15 am i had to wait 90 minutes before they took me in ! When they wanted to run me iv they literally tried 6 times in an unprofessional wayThe ultrasound lady was greatOver all i dont recommend this place
Sean was such a great help! In love with my car! Service was great & fast ! Will definitely get another car from him
I just had my second trimester abortion completed this friday and I must say it wasnt at all what I expected. In a good way very positive way. Me in a million years thought it could be a good feeling but everyone was pleasant and so open to listen and give a good ear to give me ensurance of my decision and I was not in any pain what so ever emotionally or physically they didnt load me on meds they explained abasalutely everything as it was happening and before I came in with hesitation and left feeling hopefully and positive with all the knowledge they inflict me with and I would definitely 100% recommend them.. Thank you for your patience and understanding .
There beyond ignorant and lied to me multiple times and then when I get there at my scheduled time for my appointment they tell me they can’t take me in unless I have a state or county ID. Now I told them a million times what I can use to verify my identity and they said it was fine by multiple different workers then when I get there they change everything up.
Amazing bedside manner!! Very kind and compassionate. Would recommend this facility to anyone!!
I had an abortion here. Days later i almost bled to death, blood just started gushing out of me. I needed a transfusion. Ontop of it all i havent been able to get pregnant for 3 years (so far). They were nice b4 the procedure, but after it was done rushed me out talked to me rudely, & treated me coldly. Reconsider
THE ULTRASOUND TECH WAS THE BEST PART.Its hard enough walking in this place to make a decision to abort. As i write this i am in Your Waiting room, i was told by the girl with the glasses and crinkle hair i was Nexted to be called. SHE alos said that to the other 3 people that asked before and after me.Nothing about this place is comforting, its Just a Job to the girls from what i see...No compassion no update on time..Some of this are doing it discretely so time is precious...You guys shouldnt be doing this, it feels more like Welfare where we waiting to get free service so u dont care. In in reality you r getting paid because of insurances and co pays....I pray i never i have to come here again because u make us feel worst than when we walk in. 7.15 am 10 people scheduled the same time and the Dr dont come in till 9.30 am....just rediculous. ...
Took wife here, told to arrive at 10, extremely packed long wait times, 3+ hours to be seen initially, terrible service. Go Somewhere else. Was told after asking to expect to be here 6+ hours. Only came here for the pill option. Does it really take 6 hours to get a couple pills?
The front staff are nice but the 1 doctor and nurse that I had were rude extremly inconsiderate when i told them i was in pain they told me No you cant be in pain theres no reason for u to be they were pretty much calling me a liar and did nothing to help would not ever reccomend this place due to this they dont take your pain serious when they obviously should....
This is literally the worst place to go I sat in the room for an hour the nurse didn’t even say she was going on break I told her I was dizzy and she didn’t even no what to do about it she just left and want on break
I would give this place a good review BUT considering they waited until a day before my appointment to tell me my insurance was terminated I will not. That was very unprofessional and when I questioned the woman about it she said it was their policy.
The staff, nurses and doctors are all so nonjudgmental, empathetic and understanding. Definitely make the procedure and experience a lot better considering the circumstances. It is very much appreciated.
Staff often hang up phone on you and cannot answer straight questions
I got an abortion here an I was so hurt but they made me feel so much better an comfortable an no pain at all extremely clean establishment. Protestors were annoying but at the end of the day when I left they made sure I was safe going home
Great staff. This was a horribly depressing experience, but the women made it slightly bearable. You have such a tough job. You are real troopers.
Terrible gave me the wrong information over the phone so that I couldnt go through with it remind you I live in Philly I thought jersey would have been way better but it was worse they discharged me and had me waiting in the cold for an hour and a half bc I was driven by a friend and was aware that I would be put to sleep so I didnt drive over myself they told me my total cost was 550 and then once they processed me tried to tell me my payment was 700 dollars all I brought with me was 600 bc thats what they told me to bring the lady that discharged me was super rude as well
Took a friend, be prepared to spend the entire day there. The staff was kind and helpful. But honestly feel like they need a new system because the in and out thing just took forever.
I went here today and it was great. My appointment was at 7:30 and I was done by 11. Nice place and nice people.
I arrived at 9am and was told the entire process would be about four hours. At 1:15 I was still in the waiting room with no sign of going anywhere anytime soon.
I just have to say the staff is incredible. You dont know how much it means to be spoken to with respect and compassion at such a difficult time. Thank you.
Doctor was very friendly and trustworthy, nurses were very kind and made your visit as comfortable as possible. Excellent service!!
Very Nice & I Wasn’t In There As Long As I Expected My Appointment Was @10:20 & I Got Out Of There @12:30 Very Fast & Staff Was Soo Nice! Highly Recommend
First time here and its such a friendly, compassionate staff. Its nice to see a judgement-free area that respects women and their decisions. Thanks everyone.
Just went there for the 2 day process and they are great ! Everyone is patient, gentle and understanding. I would highly recommend.
Reading the current reviews I see nothing has changed. Whats the point in responding if nothing is going to change. Obviously women are desperate easy targets since youre the only game in town.
Never got called back appointment was at 11:15
Very caring staff that are extremely helpful to talk to about serious decisions with no judgement, clean and comfortable environment. Im grateful for this place.
Thank You AMANDA for helping me understand the total process. I truly appreciate it, thank you for caring and being so empathetic towards me and our difficult situation.
PATIENT, CARING, AND A VERY WONDERFUL TEAM! From beginning to end outstanding care! Thank you all so much!!! Your all the best!!!
Even though its a sad situation the staff was amazing. Even the guard at the door was great
Protesters just harass any girls they see. The people who walk you in are amazing.
The person on the phone was extremely rude and not helpful or comforting what so ever
People who work here are absolutely amazing helpful and so kind .
There nice and caring love the doctors n nurses there
The wait time is horrible I won’t be coming or referring here again
Nurse digregorio is awful
They move way too slow like slower than a snail it’s ridiculous
GREAT PLACE VERY GREAT CUSTOMER SERVICE.
Horrible experience
Compassionate
I was treated very well by the very friendly nurses and staff.